The Move Score is generated using data such as total active time versus total idle time, intensity of activity and how often you are active throughout the day. Your Move Score also takes into account your profile information such as … more
The 24/7 Sleep Score is generated using data from a series of input variables including total time spent sleeping, time required to fall asleep, sleep efficiency, the ratio of deep sleep to light sleep, and the number of sleep cycles … more
If you see issues with your alarms, the best method is to delete all existing alarms and create new ones.
To do this, from the Record Sleep page, select the Alarm Setup button to see a list of your current … more
To create or edit an alarm, go to the Record Sleep/Snore page, select the Alarm Setup button and either select + to add an alarm or select Edit, then choose an existing alarm. Configure the alarm details such as time, … more
Yes, 24/7 works on any mattress when your iPhone or iPod touch is positioned correctly. Use the audible in-app placement test to help. Go to Menu > Settings > Optimize iPhone Position and follow the instructions on this page.… more
To help optimize the placement of your iPhone in bed, use the audible in-app placement test. Go to Menu Settings Optimize iPhone Position and follow the instructions on the page. Ideal placement depends on your mattress and pillow type.… more
Yes, 24/7 works well even with two people in bed. Place your iPhone on the outside edge of your bed. Use the in-app audible placement test to check the sensitivity level and to ensure your iPhone is in the optimal … more
Placing your iPhone on a solid surface such as the floor or a table while recording sleep causes MotionX to become highly sensitive to very small movements. This level of sensitivity is required for users sleeping on a very firm … more
The Smart Sleep Cycle Alarm will go off when your iPhone or iPod touch is connected to an Apple branded charger.
Some 3rd party USB iPhone cables prevent the iPhone from playing sounds. If you charge your iPhone while recording … more
Turn On the 24/7 Step Count button in the main Menu of the App to enable daily step counting in the background.
Your iPhone’s location services must also be turned on in order for 24/7 to access the accelerometer sensor … more
Even when you are sedentary or sleeping, your body burns calories; this is known as BMR (basal metabolic rate) calories. The default setting for calories burned is a combination of your BMR and your activity level. Your height, weight, age, … more
Steps are considered aerobic steps when you walk, jog, or run at a cadence of at least 60 steps per minute for 5 minutes or longer.… more
The graph on the Daily Steps page provides an overview of your daily activity. To view your progress at a specific time, press and hold on the graph and move your finger left to right. Your steps will display at … more
In general a fully charged iPhone should have plenty of battery capacity to run the sensors used to monitor you sleep throughout the night. For older iPhones with less battery capacity, you can opt to plug in your iPhone and … more
From the Voice Coach settings page (Menu Settings Voice Coach), scroll to the bottom and turn up the Master Volume and the Relative Voice Volume. The Relative Voice Volume adjusts the volume of the voice updates relative to your iPod … more
Due to the variety of armband styles, we’ve found the proximity sensor may not properly turn off the screen or could result in flickering. The proximity sensor is active when recording sleep with the ‘Put iPhone in Bed’ option.… more
Almost everything works the same. Minor differences: the iPod touch does not have a vibrator motor so the Get Active alerts will make a sound but will not vibrate. The iPod touch also does not have a proximity sensor for … more
Check the time settings on your Get Active alerts. You can find these in Menu > Goals. Also, 24/7 Step Count must be turned ON in the main Menu for Sleeptracker-24/7 to monitor your daily steps. For the app to … more
Each bar represents 5 minutes of time.… more
