MotionX-GPS Drive

MotionX-GPS Drive FAQ Topics

MotionX-GPS Drive

Why is my email address used as my MotionX-ID?

Your email address uniquely identifies you, and combined with your password ensures no one can use your MotionX-ID without your permission. Your email and password will remain completely confidential and will not be used for any other purpose. After an … more

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Countries supported by MotionX-GPS Drive

MotionX-GPS Drive offers routing in the US and Canada. While our base maps support the world, turn-by-turn guidance and certain search results are currently only supported in the US and Canada. We are looking into supporting other countries in the … more

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Voice Guidance Troubleshooting

Here are a few things to check if you cannot hear the voice guidance:

1. Check to ensure the Voice Guidance volume has been turned up from Menu>Settings>Voice & Sound.

2. In Settings>Voice & Sound, ensure the setting called Voice … more

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Purchasing Live Voice Guidance

Optional Live Voice Guidance can be purchased from Menu>Settings>Live Voice Guidance Options>View Optional Package Offers.

If you’re having trouble making an in-app purchase of Live Voice Guidance, please check your iPhone Settings to ensure you don’t have in-app purchases restricted. … more

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Transfer Live Voice Guidance to a new device

If you created a MotionX-ID on your previous device to protect your Live Voice Guidance purchase, simply sign-in to your MotionX-ID from Settings>MotionX-ID on your new device. You can confirm the transfer of your package by checking the Live Voice … more

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Navigating with Multi-Stop Routing

First select whether you’d like MotionX to optimize the order of the stops in your route or if you’d like to route in the order they are added. Go to Settings>Driving & Traffic Options, scroll to the bottom and turn … more

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GPS Signal Troubleshooting

Below are a few tips to help with GPS signal issues:

  1. Check to ensure Location Services are turned on for MotionX-GPS Drive under your iPhone’s settings from Settings>Location Services.

  2. Try resetting your location warnings under your iPhone’s settings from Settings>General>Reset>Reset
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ETA and Distance Remaining

MotionX-GPS Drive comes with a 30 day trial of Live Voice Guidance which includes real-time turn-by-turn guidance with voice guidance. If you choose not to continue using Live Voice Guidance after the initial 30 day trial, you are routing using … more

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Pre-loading maps

MotionX-GPS Drive requires only a small amount of disc space on your iPhone since it only downloads the maps you need.  When you calculate a route, map tiles along your route are downloaded for 25-50 miles ahead of your current … more

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In what countries does MotionX-GPS Drive work?

MotionX-GPS Drive offers routing in the US and Canada.  While our base maps support the world, turn-by-turn guidance and certain search results are currently only supported in the US and Canada.  We are looking into supporting other countries in the … more

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Why can’t I hear the voice guidance?

Here are a few things to check if you cannot hear the voice guidance:

 

1. Check to ensure the Voice Guidance volume has been turned up from Menu>Settings>Voice & Sound.

2. In Settings>Voice & Sound, ensure the setting called … more

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I’m having trouble purchasing Live Voice Guidance.

If you’re having trouble making an in-app purchase of Live Voice Guidance, please check your iPhone Settings to ensure you don’t have in-app purchases restricted.  You will find this  under General>Restrictions. Enter your Restrictions passcode if prompted, then scroll down … more

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