MotionX-Support

Headquartered in Santa Cruz, California, Surf City.

Thank you for your interest in MotionX®! We thank all our fans who have shown their love and support for MotionX applications throughout the years, but unfortunately, all MotionX apps have been discontinued and removed from the App Store. As the apps are no longer in development or for sale, we are no longer offering support for MotionX apps. At this time, we do not have plans to bring any of the MotionX apps back, but if anything does change in the future, we will be sure to post it on our website. For alternatives, workarounds, and more, please see the information below.

Our team’s focus has shifted to the science of non-invasive contactless bio-sensing which is helping customers worldwide in improving their sleep through advanced sleep analysis with actionable insights. To learn more, please visit www.sleeptracker.com, see our User Guide, and FAQs about the latest TEMPUR® Sleeptracker-AI® System, which comes pre-installed on select TEMPUR-Ergo Smart Adjustable Bases.

MotionX-GPS, MotionX-GPS HD, and MotionX-GPS Lite:

After years of offering top-rated GPS apps for both the iPhone and iPad, we have made the difficult decision to remove MotionX-GPS and MotionX-GPS HD from the App Store and cease development on the apps. "MotionX-GPS Lite" was discontinued long ago and was not updated to support new versions of iOS.

We realize these apps have a large following but those who already own the app(s) will be able to continue using them. If you purchase a new iPhone or iPad and/or would like to reinstall the app(s), you will still be able to do so as long as you are signed into the App Store using the same Apple ID credentials you used when the app(s) was originally purchased and if you are using a supported OS version. MotionX-GPS and GPS-HD have not been tested with iOS 14, so we cannot say if the apps will continue to function on iOS 14 or later.

  • To reinstall the app, launch the App Store and then tap the Account icon (icon located toward the top right) > Purchased > search for "MotionX GPS" or "MotionX GPS HD", and then tap the Cloud icon (with downward arrow) to install the app on your device.

In addition, there are some features that will no longer be supported in the app due to the infrastructure costs associated with ongoing hosting. These include:

  • Sharing waypoints or tracks with others via the built-in email sharing
  • Auto Live Position Updates.
  • Wikipedia Search.
  • The MotionX Road and MotionX Terrain map types. Apple, Google, Bing, NOAA, and any custom maps you've already added will continue to be available. If you do not already have the Custom Map URL feature, unfortunately, it is no longer available for purchase.

NOTE: for assistance with any custom map types you've added, please contact the map provider directly. Map tiles provided by Thunderforest, such as Open Cycle Maps, have been blocked by the map provider and are no longer available for download through the Custom Map Downloads feature.

There are many other activity tracking apps that have similar features to MotionX-GPS, such as Topo Maps+, OsmAnd, Open GPX Tracker, GPS Tracks, AllTrails, Gaia, and more. Topo Maps+ has Thunderforest Topo maps built-in, which is similar to the now-discontinued MotionX-Terrain map type.

If you are looking for an app that does what MotionX's Auto Live Updates feature did, unfortunately, we are not aware of any other apps that send location updates via email in the same exact way that MotionX-GPS did (email updates with GPX files). There are also many dedicated location sharing apps out there, such as Glympse, Family Locator & Friend Finder, but keep in mind that you might already have a location sharing compatible app installed, such as the “Find My” app (which is pre-installed on most iPhones) or Google Maps. The Find My app will only work with another recipient that has the app, however, with Google Maps, you can share a link to your location via email (or other ways) and the recipient does not need the Google Maps app installed in order to view your location update, as they can view it in a web browser. Google Maps is also compatible with all major platforms.

MotionX-365:

MotionX-365 is no longer supported, however, there is a new version of the app, which can be found in the App Store or Play Store under the name "MMT-365." This new app will receive all future updates going forward.

Please download and install MMT-365 to use with your watch and if you need any further assistance, you can contact the MMT-365 support team via their support page here: http://swiss-connect.ch/mmt/contact/. Alternatively, you can contact your watch manufacturer directly - see the watch manufacturer contact list below. We highly recommend contacting the watch manufacturer for any hardware issues - i.e. battery issues.

If you had MotionX-365 installed and you were able to successfully install MMT-365, you may remove MotionX-365 from your phone.

Please note that since MMT-365 is a different app, you will need a new account for MMT-365 and your data will not (& cannot) be transferred. We're sorry for any inconvenience this may cause.

Watch Manufacture Customer Support Contact Information:

MotionX-GPS Drive:

Back in August 2015, our team decided to exit the iPhone navigation market. MotionX-GPS Drive was a great product, however, given the fact that Google and Apple offer free navigation apps, and map suppliers, traffic, and other suppliers demand significant fees, MotionX could not continue to offer live turn-by-turn navigation service at a loss. For this reason, we removed MotionX-GPS Drive from the App Store and ceased development.

MotionX-GPS Dice

MotionX-Dice was removed from the App Store long ago and is no longer in development.